Frequently Asked Questions
Online food ordering is the process of ordering food online from a website or another application for delivery or pickup.
There is a set-up cost involved for all of our packages. Set-up costs can differ depending on the size of your business and what you require. If you wish to find out how much our system would cost you, feel free to contact us for a quote.
Our online ordering system supports many different payment methods which can be integrated into our platform. You can choose from Stripe, Paypal, Worldpay, Google Pay, Apple Pay, Elevon Visa, Barclays and more.
We charge no commissions for the use of our systems. We only have one set-up cost and fixed fee payment. The money you get for your orders belongs to you (except any commission for online payments to 3rd party providers).
You can find a detailed answer on why you should try us out by visiting How it works section on our website.
We advise continuing to stay on these platforms just in case you get a few orders from there, that's if you are paying commission only. Staying on these platforms will also help you get more customers to transition to your own official website. Speak to us to find out how we help you transition your customers.
We offer a variety of payment options to our customers based on their specific needs. The price could differ based on the number of sites required and the size of your operation. If you want to know how much it will cost for your business you can get in touch for a quote by clicking here.
We price our products so you make a healthy return on your investment without straining your cash flow.
Furthermore, if you are not satisfied with our system, we offer a 30-day money-back guarantee. That way you can test our system and see if this is right for your business.
Once you start using our system it’s important to continuously build your takeaway brand to help increase awareness and drive more sales. Here are the best methods to build your brand:
- Provide excellent customer service, including quick handling of orders and prompt resolution of complaints
- Have social media presence
- Implement rewards and coupons to build loyalty
- Send emails to your customers. Notify them directly of the offers you provide and more
There are many more ways of driving sales. Get in touch to find out what methods we use to increase your brand awareness and customer base.
The websites we design on CholoEat are responsive and great on any device. In addition, many consumers use mobile devices, so we provide dedicated mobile apps (for Android & iOS) with our gold and platinum packages to make online ordering even easier.